Map
Detailed Information
- Place Types Hospital
- Address 1917 Lohmans Crossing Rd, Austin, TX 78734, USA
- Coordinate 30.3477187,-97.9747516
- Website http://brookdale.com/
- Rating 3.3
- Compound Code 82XG+33 Austin, TX, USA
Reviews
They cornered my 80 year old mother to sign a DNR on my father when she was alone with no emotional support, the male nurse was Excessively Unprofessional with my father, when he called to have help to the restroom he was left with no help.nI called to speak to the nurse and got nothing But a bad attitude From a nurse that obviously doesn't have the mental fortitude it takes to watch after the elderly.nI would not Recommend this place based off of my personal experience.
I have a very good friend in skilled nursing with no family in town and sadly so have visited several times, she had fallin several times due to obstacles/safety concerns in her room, I have been with her several times and no on has come into her room or checked on her for hours, I have asked to talk to her nurse several times and he/she has always said they were busy and would come when the can but never show up, I hope that appearances and hard sell don't sell you on this place. It appears that they are money oriented and don’t care about people in their care, please think twice and do your research before you put your relative/friend in Brookdale, The elderly need advocates, I will be calling the state and ombudsman if you have any of the same concerns I urge you to do the same
Stay away from the housekeeping department. The director is the worst! She is a conniving, deceiving, hypocritical & unprofessional individual. She has no sympathy & or empathy for the employees nor the workload. She clearly has no background or degree in directing anything or anyone. Favoritism, gossiping & smoking seem to be her only profession. Don't waste your time, you've been warned.
Was generally happy with the general staff, nursing staff and physical therapists. Very happy with the staff doctor. The food was quite good. The room was comfortable. The only suggestion I would make is that the rooms be cleaned more thoroughly top to bottom between occupants. The blinds and high horizontal surfaces hadn't been cleaned in a while, and the room smelled musty.
Horrible place. My uncle stayed here and he had half of his clothes stolen, an electric razor stolen. He had a stroke and has almost zero upper body strength and they would raise his bed all the way up and he would fall out of bed. No telling how long he would be on the floor. We found pills laid out around his room too. I would never reccomend this place to any person!
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