Map
Detailed Information
- Place Types Hospital
- Address 145 W University Pkwy, Orem, UT 84058, USA
- Coordinate 40.2728022,-111.6987482
- Website https://healthcare.utah.edu/locations/parkway/
- Rating 3.9
- Compound Code 78F2+4G Orem, UT, USA
Photos
Reviews
This is the best medical facility I have ever received treatment at. The front desk staff, the nurses, and the doctor were all very kind and patient, and efficient - I felt listened to and valued, and the sensitivity is beyond anything I've ever experienced before! Not to mention how amazing the medical treatment was - I experienced lackluster care from my general doctor in Salt Lake City (before moving to Provo) over the course of 5 months for my illness, yet in one visit from Dr Ogden, she ordered 11 labs, and gave me so much positivity and encouragement! I felt full of hope at the end of our first visit - something I really needed after over six months of suffering. I will proceed to always go to this clinic no matter how far from Provo I end up moving.
Went in to get a prescription for a simple ear infection. Front desk was rude, doctor just wanted to get me out of there, and they never even billed my insurance. One year later they sent me to collections, never sent me a bill, never called me, just waited for a year to hurt my credit score. Overall poor experience and I would never go back.
I LOVE the Parkway Heath Center. We live in Lehi, and we routinely make the 20+ minute drive to come to this facility. Every single time I have been here, either for myself or for my children, we've had an amazing experience from the minute we walk in the door. The front office staff is the best I've ever seen. The medical assistants and nurses are always very friendly and helpful. I have seen two physician assistants and a doctor at this facility and I'd recommend any of them. They have phenomenal customer service and give great patient care. I feel like they really listen to you and care about you, and offer education and help instead of just throwing pills at you and sending you on your way.
When one of my children came in with a broken arm, the x-ray technician was out immediately in the lobby, talking to my daughter and personally walked her back to the imaging area. She was tender and kind to both me and my daughter during this distressing process, and was so thorough and great at what she did. I was just so impressed!
We have also worked with the Moran Eye Center at this location and love them, as well as the pharmacy here and have had great care there as well. This is my favorite health care facility and I recommend them highly!
I have worked with Parkway for many years. The staff are all so friendly. My Dad was a resident for the last years of his life. The showed him love and respect. I have also visited some of my childhood neighbors there. Them seem to be very happy with the care they received. I'm very gratful to have them as part of our community.
I came to this clinic for the first time and was treated very, very well. I made an early morning appointment so there were not many appointments before mine. There was a little confusion with knowing that first time patients also had to use the computer to sign-in but the receptionist helped me through it and treated me well. Dr Masteller and his staff were amazing. They helped me feel comfortable and aware of the medical service they were providing. It was a clinic where you felt like a cared patient versus a sack of cells with an appointment. It was a great experience.
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