Map
Detailed Information
- Place Types Bank
- Address 3158 Dixie Hwy, Erlanger, KY 41018, USA
- Coordinate 39.0212739,-84.5937383
- Website https://locations.53.com/ky/erlanger/3158-dixie-highway.html
- Rating 3.4
- Compound Code 2CC4+GG Erlanger, KY, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 11:00 AM – 4:00 PM
Photos
Reviews
Liars. Their system went down this morning. I was bumped from my account by 10am and couldn't even call a local branch due to their phones being down. When I finally reached them at 3:50pm, after my Amazon purchases were bumped back, they said their system went down at 12:30pm. It did NOT. I told them I lost control at 10am, they said I did not, I did.nnI wasn't aggravated, or angry when I first called, I just wanted to make sure there wasn't a security breach. I was told by the first kid that it did happen at 12:30, that's when I felt they were being suspect. I asked for his manager (I don't have a Karen hairdo)and she said the same. On their end, they lost their server at 12:30, I lost contact at 10am. Every holiday purchase I made, bounced back, now I'm having to recertify every card I use.nIt was inconvenient at the least, and a security breach at the worst.nTheir customer service skills leave a lot to be desired. It's my money, my time, and i deserve an answer, not a scenario that fits their agenda.
The best 53 bank there is with the best employees. Get all your banking needs done at one location.
Great bank
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