Bellaire Shoe Repair - Boot Repair Shop in Bellaire TX

I had a pair of boots repaired and a zipper fixed on another pair. The work done on the boots was very professional. They even shined the leather boots without me asking. I was treated well on the phone when I called and treated well at the establishment. I recommend this place.

I WOULD GIVE 0 STARS!!! I almost cried leaving this place and I’m not even a dramatic person though this post just HAD TO BE. I brought in 2 pairs. A pair of Christian Louboutins and Giuseppe Zanottis. I needed a simple repair of the Heel Tips. I called a week in a half later and they had not even started on them. The front desk gentleman who speaks very uneducated with no type of mannerism ( who instead of saying thank you for calling bye, he says peace) smh. Anyway irrelevant other than poor customer service skills. He then tells me he would call me back after he couldn’t even find my ticket, never heard back. So I called him after 2 hours. Then tells me his boss is gone and he didn’t want to call him. Keep in mind I’m already worried by Designer shoes are not safe at this place. I call back next day and he tells me they’ll be ready by 4pm . I called at 3:40 just to double check before leaving work and I drive to this location to pay $40.00 for some simple work. I would pay all the money in the work to get a repair but at this point it was not about money it was about unprofessionalism, lack of communication, and untrained staff. Value and customer service beats price any day but this place can be in business for however many years they want but it’s reputation may change soon. It’s a joke. I recommend looking close at what’s hurting your business because you definitely lost my business!

Great place and friendly staff. I love this place because you hardly find Shoe stores that take their time to fix all your ud83dudc5e shoe needs.n-The young lady with the chocolates ud83cudf6b and son at Taekwondo :)

Excellent craftsmanship and honest, top-notch customer service! In today’s word it’s damn hard to find individuals who have applied themselves to become outstanding at their craft, and I am pleased to have found this shop. I’ve had boots repaired and shoes resoled here, and am consistently impressed by the quality of their work. Can’t say enough great things about this business.

Cool place. Everything in there is old but cared for. Support local businesses.