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Paula M. (04/02/2013)
I'm very happy with Dr. Chen. She took excellent care of my baby who needed to have minor surgery to clear her tear ducts. Making the appointments was easy, her assistant is very nice and capable.nWe never had to wait long to see the doctor. When we saw her, she was very sweet with my baby girl and explained the condition to me and what needed to be done.nWe had the surgery performed at the Presby, in Allen, which is in the same building where Dr. Chen has her offices. Very convenient and my baby was treated very well by all the staff there.nI'd recommend Dr. Chen to other parents who need an ophthalmologist for their kids.
ernh2 (08/31/2020)
Consistently late
Anne Clark (02/10/2017)
I love Dr. Chen and have been taking my son to her for over 5 years. I do wish the wait time was not so long, but she is so thorough it's difficult to get to upset knowing she will spend as much time as needed on us. She is very knowledgable as well.
Marissa Jones (05/17/2016)
Dr. Chen is nice and very knowledgable about her area in Pediatric Ophthalmology. BUT, there is a huge part of being professional when having a practice and maintaining clients. My complaint: Dr. Chen runs late ALL THE TIME. We've just had our 4th appt and had to walk out(got a refund). She runs anywhere from 30 minutes to an HOUR behind. (Today she was 40 minutes late.)This drives me crazy. She is not worth seeing if we are having to wait that long. Double booking patients is not my kind of office to be apart of. The lady who checks you in is super sweet and helpful. Thank you for your kindness and understanding today as you refunded our money. Dr. Chen, you gotta get it together and stay on a professional time frame with patients. We love you but making us wait that long is so not cool. To all those seeking Dr. Chen's practice, don't say I didn't warn ya.
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