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Capital One Bank

1221 E Spring Creek Pkwy, Plano, TX 75074, USA

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Detailed Information

Place Types Bank
Address 1221 E Spring Creek Pkwy, Plano, TX 75074, USA
Coordinate 33.0576538,-96.6903065
Website https://locations.capitalone.com/location/branch_41916/?externa
Rating 2.4
Compound Code 3855+3V Plano, TX, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Louis Zettler (01/04/2021)

One of the worst locations in Dallas area.nIt’s been u set construction for months, large sign on door says “yes we are open, come on in” when you walk up to the door a smaller sign says we are only serving drive through.nThe “bankers” will not help you with banking needs in the bank, you must do it online. Horrible bank for business.

Off Campus Books (09/10/2020)

We were a customer for years before we realized that Capital One has been double billing us for Merchant Services. They opened new accounts but did not close down the old ones. Every time we have contacted Capital One about the billing it was explained away as part of an additional service or part of the other account.nWe have steadily attempted to contact someone in merchant services for 10 months now and get the run around or another phone number or a phone number of a department that cannot handle the situation. Don't let them in your wallet they will just double fee you.

Kaylie Cantin (02/10/2021)

Good bank tellers help with fast deposits and withdrawals

Familia Villalobos (02/13/2021)

Worst bank. Got a credit card from them, I went in person to make a cash payment and they said they didn't have the correct program and asked that I make the payment online. I don't know how I can do their job on my computer but they can't inside their own branch... Closed my accounts. Only kept the credit card to not affect my credit score.

Bree Knowlton (07/23/2020)

I had to come in the bank lobby due to a problem with my credit card. As a first time user, I really wasn’t sure about much regarding the credit card. The first time I went in there, the lady was rude and not helpful. All she did was explain to me what each term means. I went back out to my car, called a friend for help, was advised to go back and ask more questions. Come to find out, the same lady now thinks I should talk to a credit card specialist. Don’t know why that wasn’t mentioned the first time!!!! So frustrating. The second time I went in, I stood there at the counter while she talked to another employee and paid me no mind at all. She seemed completely uninterested and when I clarified the issue she responded with “Yeah that’s what I said.” So unprofessional. Will be going to a different bank from now on. I would hate to run into her again.

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