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Bank OZK

1054 W Bethany Dr, Allen, TX 75013, USA

Map

Detailed Information

Place Types Bank
Address 1054 W Bethany Dr, Allen, TX 75013, USA
Coordinate 33.0915057,-96.6861188
Website https://www.ozk.com/locations/tx/allen/1054-w-bethany-dr
Rating 2.7
Compound Code 38R7+JH Allen, TX, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

todd bales (09/01/2020)

First off, let me say that I am a big fan of this bank. I'm a long time very satisfied customer. They are a big enough bank to handle all of my needs, yet small enough that I'm not just a number and they always greet me by name when I arrive. So the reason for the 2 star rating is this... international wires. I send a monthly wire and the time it takes to execute the wire is absurd. I literally office in the same parking lot as the bank in Allen but they insist I wait everything on their end is done, instead of allowing me to go 30 seconds away and come back. This morning, 10/01, I arrived at the bank at 9:20 a.m. and sat in the drive thru in my car for ONE HOUR waiting for the wire to be finished. I am also in the service industry and it is UNIMAGINEABLE that I would ask one of my customers to wait in their car one hour while I do my job. If they could figure out this very painful wait time on wire's, this would be a 5 star bank.

Spencer Bonneau (05/21/2020)

They would not give me my account information after me giving my social to them over the phone. Somehow remembering an old street address is more important than my social. I will never use this bank again. Then they gave me a number to customer service who tells me to call the brancbranch for my info. AWFUL CUSTOMER SERVICE.

Kim Reed (08/31/2020)

I thought I knew all the people there. In this time with the cornonavirus andnI'm moving out of state you would think they would understand. I just had the person I was speaking to hang up on me. Can't wait to get all my money out of Bank of OZK.

Saundra Sillaway (11/28/2018)

I loved the Frisco Branch and was one of their first customers. I moved to Fair-view and the branch in Allen is equally good.. The employees are thoughtful and cheerful., operative adjective Cheerful. It is a pleasure to bank with them.

Travis Crawford (05/24/2019)

Horrible Bank, be very careful if you decide to get an account with them. I had a business defraud me, i filed a claim with all documents needed to prove 100% it was a fraud. They took almost a month,and allowed it to go through.I was told that they couldn't do anything with that particular company. Not acceptable. A bank is supposed to protect you and your money. Needless to say, i have a much better bank now

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