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Bank of America (with Drive-thru ATM)

5201 Broadway, San Antonio, TX 78209, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Reviews
clsrainey (04/08/2021)
If I could post a zero star rating for this bank, I would. There is always a line of five or more people and there are never enough employees working. They eliminated their night drop off and their drive-through and our only option is to wait. One representative took somebody who had 15 deposits which took 25 minutes and by the time I got there to do my deposit they couldn't identify my doing business as correctly and I was forced to go to another bank that deals with my deposits on a regular basis. There is never a manager there or anyone to speak to or I would complain to them directly
Allison Wise (06/30/2020)
Just to preface, I understand the pandemic and the complications with banking that go along with it. But, this bank has had issues long before the stay at home orders. They are understaffed at the telling stations and the people that sit behind the desks are absolutely no help at all. Raquel and Idelia are friendly and helpful, but they can’t do anything about the huge line that forms everyday. You obviously have the business to support more tellers. Get these ladies some help. I assure you your customers would be a lot happier. Or teach the people that work behind the desks how to hop back behind the telling station and support your tellers and customers better. If I didn’t have to come here daily for my employer’s deposits, I would never been banking here.
David R (12/02/2019)
This has got to be the worst location in town. Constantly understaffed, with teller lines that exceed 30 mins wait. Staff is rude an unapologetic. They don't even keep full bankers hours here.
Abi Guzman (07/15/2020)
Pick up your phones!
Steve Malesky (09/20/2019)
No Drive-thru? Really ?? Went last Saturday around noon about 10+ people inside in line for teller service. Waited about 10 minutes 2 people had been helped. The 2 stars is for the tellers since they are always polite.
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