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R Hernandez (Mr. Hernandez Teaches) (04/09/2021)
I have had the same experience as the other 1 star posts about this business. They only accept payment verbally over the phone and when I asked them to write down their policy about payments and payment practices they were extremely rude. I have emailed them twice and only received a response once telling me to just pay them. There is no transparency with this people and they have no idea what their assistants do. It is disappointing that such rude and hateful people are part of medicine in the San Antonio area.
Bruce Ford (01/07/2020)
The billing office staff is rude, very obnoxious could care less about answering the patients billing questions. They NEVER verified my insurance prior to doing the surgical assist. My primary insurance is medicare which I found out after the surgery THEY dont contract with medicare. I will never refer this office to anyone I know. Very sloppy billing practices
Liz Avila (12/04/2018)
The best place I've habe ever worked at. Love the people I work with. They are all nice.
terry glaum (07/24/2018)
I had a double hernia surgery about 4 months ago was surprised by a assistants surgeon bill . But when I called to find out more information I was told that by the management that they were going to hang up on me instead of answering my questions about their billing they were very rude and obnoxious. I wanted to know why I was not informed of their fees prior to 4 months after the procedure. I prepaid for all bills related to this surgery so I didn't have to deal with this kind of situation. Before I would use them again I would go to a different facility.
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