Spectrum

The update to the DVR is annoying. I don't want to hear all of the talking. It would also be nice if it recorded the entire show instead of cutting if before the end.

Unreliable internet. Hope you don't count on streaming for entertainment or work. When an outage happens if you push it they'll offer up to a day of you bill credited. The$2 payoff for a day's work and or entertainment is an insult. Poor customer service. I was passed around 3 times to even get that offer. For a company that claims to be the leader nationally,they seem to provide reliability of the 90s internet. All of the advertisement on tv about their awesome service is b.s. at best, false advertising and possibly worse. For a company that prides itself in enabling technology they seem to be pretty backwards.

Everyone there was very nice and super helpful.

Great place.. I just wish they had a drive thru window

They never activated me, I was in quarantine. I was not living at the home we bought. We ordered the equipment and were not able to actually move in for 2 months after the order. When we got to the home we called to have help with activation, they said we did not have a smart tv or a computer so they could not help us ( unless of course we went and bought what they needed us to have) anyway, I was charged $185.00 . They will not forgive the charges even though it was never activated... my credit is real good... now what??? I’m not going to pay. I’m sad and frustrated!!!!’nThey did say they sent a bill, but, again, I did not live there yet.nHelp, is there anything I can do?? They are unruly???