Bank of America (with Drive-thru services)

I wish I could write great things about this bank however the truth is the tellers at this location have no customer service. As soon as you walk up wether it’s drive through or inside the bank there is no happy greeting here ever! Nor a “thank you come again” I am usually the one to break the ice by say “good morning” “ good afternoon” the young man and the woman that are usually there wear expressions on their face that clearly show they would like to be somewhere else.

The tellers are rude and useless. An atm does their job infinitely times better.

Long lines. Rude staff. Never will use this branch again.

I just went to BOA to deposit some cash. I handed the teller the deposit slip and cash and she said I also had to give her my drivers license. I asked why and she said it was bank policy. Can someone explain to me the logic involved here? They already have my ID on file. Do the think that random unscrupulous characters are going to have deposit slips for my account and put cash in? This is just another instance of a big company making up rules to keep employees busy and piss off customers as far as I can tell.

horrible service you will be waiting forever coming here. There are literally 5 people behind the counter and not a one wants to help. Also poor customer service I'm glad I do not bank here I only go for work.