PNC Bank

PNC is not my bank of choice, I go there for other people, only.

Everything about PNC Bank is a hassle. They have taken the simplest of things and complicated them beyond belief. A simple phone call to find out the lobby hours turned into a 17 minute that's just a small example of what you can expect. Horrible bank to deal with. I will be moving my money somewhere else!!!!!

Guy just seemed very rude

Horrible service! Lack of communication and nonchalant about your needs! It takes forever to get waited on in person or at Drive thru! I applied for a loan and NEVER got a response! I was told it would take 3-6 weeks..HUH! It took eight weeks and I only got a response when I called the 1 800 number. Even the branch manager assured me that she was working on it and NOTHING! Sad to think that going in person is a total waste of time! I will be choosing another bank! Will NOT be choosing this one ever again. Good customer service is a must and it definitely isn't here. Got my loan elsewhere and it only took 24 hrs for approval! I only gave it a 1 star because I couldn't post without it.

Went here and applied for home loan. Spoke with a guy named Andrew. He told me I was approved for what I needed but when I found the house I wanted to buy he told me that I wasn’t approved? How can I be approved one day but not the next! This bank is a joke. If you need to go to pnc go to the one by the hospital and if you need a home loan go to Annie Mac mortgages