Map
Detailed Information
- Place Types Shoe store
- Address 350 W Center St, Provo, UT 84601, USA
- Coordinate 40.233997,-111.664857
- Website http://www.modernshoe.com/
- Rating 4.5
- Compound Code 68MP+H3 Provo, UT, USA
Photos
Reviews
I generally love Modern Shoe. They have great quality shoes, a wonderful selection and kind and knowledgeable staff. Prior to this last experience, I'd give them my highest rating. I returned a pair of shoes over 48 hours ago and record of the transaction still has not shown up in my account. I called yesterday to inquire about the delay and I was informed that it usually takes a couple of days. Come on, Modern Shoe. The moment the goods are back into your inventory, the money should be back in my account.....
Been loyal customers since moving to Utah County in 2008, from Minnesota. My wife began buying high quality shoes here 1st; even though she is a penny pincher, she came to Modern Shoe to spend more on shoes, purely for foot comfort.
I recently spent over $200 at a September sale, including around $180 for very beautiful leather dress shoes, which turned out to be extremely uncomfortable. No padding or arch support became more and more onerous, the Ionger I stood in them at the wedding festivities I attended. I understand shoes which have been worn a couple of times can't always be returned. However, I hoped to at least arrive at some sort of accommodation or partial refund, store credits, etc., with Tony, the owner, to whom I was referred by a store clerk.
Tony's indifferent attitude to a decade-long customer included a suggestion to put inserts into a $180 shoe. He had no concern whatsoever that I was dissatisfied with spending what to me was an enormous amount of money for subpar comfort, in a very nice looking pair of shoes. His disconnected approach and indifference left me feeling a little betrayed and I left the store, determined to find a different shoe source. I am big on supporting local merchants, but will make an exception, in this case.
Truly excellent experience. Family business for over 40yrs. Incredibly knowledgable. I have some foot issues and they knew exactly which shoes were appropriate for my needs.
High quality shoes and very knowledgeable staff
Location is clean and has a great selection, especially since the store is so small. The staff is very knowledgeable and helpful. I went in with foot pain, and the staff was able to make recommendations and took the time to find the right shoe for me.
Great store!
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