BB&T

the employees in this bank appear to be racist. they took an official bank check - considered cash - and instead of depositing into the account liek they were supposed to, they kept the money. When you contact customer service, they will make it seem like they're trying to fix the problem, but they actually won't. They'll railroad you instead of giving you the money like the laws say they have to. this bank kept 10,000 deposit beyond the date they were supposed to. then, they locked the account so customer service could not be contacted. be careful or they'll screw you over, then give you lip service but not correct the problem, like they did us.

Great place to bank always on top of the game

This a good place to bank. But overall the company have did good by me on giving approval. Through the whiteville n.c. for car loans.

I live in Pinehurst but work in Mt. Gilead. In the 19 years I have lived down here I have only banked with BB&T, and at this location. The employees are very friendly and knowledgable and have gone over and above each and every time I have had any issues; lost card, mortgage, stolen identity, etc. The folks at this branch went straight to work and set things right. I cannot say enough about the great experience I've had with BB&T.

My visits to the Mt.Gilead BB&T Bank have always been a pleasant experience, the staff is always courteous and helpful, I would absolutely recommend the BB& T bank in Mt.Gilead NC