BB&T

I’m surprised to see so many negative reviews here. My experience here was very professional, clean cut and direct to the point. Fonda helped me in opening a account here. She took the time to explain everything to me promptly and helped me choose the option that would work best for me and my current situation. I would recommend anyone and everyone to her. Halfway through our meeting a gentleman came and interrupted and she let him know that was not ok and apologized to me. She treated me with the upmost respect and I appreciated that. Thanks Fonda!

I open my regular bank account with bbt 3 months ago. The guy name spencer, he not asking me or telling me anything he open me a lead account for my regular banking accounts. And they charging me $30 each month every month. I call them up and told them ,I did not sign up for no lead account. They told me in order for me to not paid them $30 I need to put at least over 25k in it all time in order to waive $30_maintenance fees. What the hell??? Who would want to open a regular account and put over $25k in it at all time ?? BS business.. I will close all my account with them including my business account.

I called and was told they didn't make appointments, after waiting 45 minutes someone with an appointment that supposedly couldn't be made got helped before me after being here 5 minutes, won't visit this branch again

Worst bank ever. Often transactions blocked and declined, when called BBT security, they asked drivers license, ss numbers, mother maiden name, the name of the last school, the date of birth, and at the end unable to help. Switch to other bank if you can.nLast year, when hurricane came through, BBT posted a notice, they will be clearing some NSF fees if customer bought emergency food or supplies. It was all lie and just a public information stunt. When I called , the person started to go through my finances and teach me what to buy or not to buy.nThey always deny overdraft protection and boy, they love to put some NSF on you, right or wrong.

The folks here are great Liz Correll, is fantastic.