BB&T

Do not bank with this Bank put my account in fraud for making a car payment and next week deposited the wrong amount in my account after I deposited a check, . And no one will pick up on the 24 hour customer service so now I have to wait till Monday take off work go talk to there supervisor and cancel my account thanks BB&T... The guy looks younger and has brownish black hair.

Very helpful, efficient, and professional branch.

We are going through them for a construction loan and would not recommend them in any capacity. Archaic thinking and processes in every capacity. Slow service, WAY too many details and information incorrect for a major institution. As much as it pains me to say you are far better off going with one of the big banks.

Jeremy answered the phone this morning when I called about a mail problem from BB&T. Loved the smile in his voice. Gave him the details, he checked it out and called me back within the same hour. Don't know anything else about this bank other than Jeremy's service this morning was stellar.

Do NOT sign up for the OnSite Deposit system. They advertise remote check deposits from your office instead of going to the Bank. DO NOT DO IT! The system is a nightmare. We have to call support a couple times a week; this has been going on for years. Yes, years. Stuck with the bank for various reasons. REPEAT: DO NOT SUBSCRIBE TO THE ONSITE CHECK DEPOSIT. Giving two stars here only because the folks at the bank are kind.