U.S. Bank Branch

Can't believe how slow this branch is. I had 2 cars in front of me. 1 more cars on each of the other 2 lane. After 40 minutes of waiting i am still here. If you had 1 lane and spent 10 minutes on each customer I would have been getting help now. Unbelievable

After bringing my older mother and aunt to this branch, we called ahead and were told that we could get documents notarized. While arriving there was a line in the commercial lane and that was the appropriate lane to see the notary. We called again and was told to come inside instead of staying in the long commercial line.nAs we arrived to the front entrance, the door was locked and was greeted by a very rude and flamboyant man. He asked if we had an appointment, didn’t let the older women a seat, and continued to let us stand in the foyer as if locked in a cage. If the notary was not ready we should of been told to wait in our car.nAfter the rude man returned he told us the notary was on the phone and he’s be there shortly. My mother said she couldn’t stand very long and he walked away without offering a seat.nAfter waiting 10 minutes Hamid came to the front door and told us we could only go through the bank by appointment only. He apologized for me misunderstanding, which was impossible, as to I had two others in the car who heard the verification on the phone to come into the drive through commercial lane.nOnce again we got into the car and sat at the commercial lane and told to wait!!! They were also having trouble with another customer, seems to me this bank is poorly run and without courteous employees. We waited 15 more minutes to then be greeted at the window. The ladies had filled out their paperwork while waiting, once submitted Hamid then returned it and made them resign the paperwork because he hadn’t witnessed the first signature which had been done at their window. In all honesty, to notarize something in a drive thru teller window is wrong, so ya, as I say this sarcastically, let’s have them resign to be truest official?? Also he then left with the paperwork so we couldn’t see the notary??? COME ON, no wonder Bank of America is where we have always chose to bank, we used US Bank for location. DONT WASTE YOUR TIME HERE

One of the worst bank branch ever seen in my life. Can't believe how slow this branch is. Worst than that the bank manager doesn't even know how to talk and what to talk. Closed my account same day and opened it with Bank of America.nW.M

One of the worst banks for service. I have multiple accounts at the bank and when I received a deposited a check into my account, it was withheld because my son’s name was on the check and I had deposited the check into an account where his name was not on the account. How difficult is it for the bank to verify if I had multiple accounts or pick up the phone and call me. Now I have to wait until Monday to visit the bank to sort out. This check was for paying his college fees. That is such poor service.

Very slow service, got only one teller for the drive thru counter when there are more than 5 people waiting..