Map
Detailed Information
- Place Types Bank
- Address 14125 Clayton Rd, Chesterfield, MO 63017, USA
- Coordinate 38.6252593,-90.5142407
- Website https://www.hbtbank.com/sign-in
- Rating 2
- Compound Code JFGP+48 Chesterfield, MO, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Reviews
UPDATE: Through the herculean efforts of my loan officer, Norma Weitzel, Heartland finally pulled it together and closed my loan last week. My review for the bank stands at 0-Poor-Fair, but my review for Norma is a solid 3-Excellent. Thank you, Norma! ORIGINAL REVIEW: Sadly, I have to second the first review. I have an existing loan with them that I was trying to refi to get a little better rate (less than 1% better). It was an incredibly arduous experience that took documentation to extremes. We had a hiccup at 30 days in (which is a long time in refi terms), I was told it was resolved so I stuck with them, and now over 60 days into the process the hiccup is back. I feel like I've taken a beating. It's a shame. My loan rep was terrific both times, but something has changed in their underwriting process. I could not be more disappointed.
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