Anne Arundel Medical Center

I hate this Emergency Room and hate when I get referred here. The triage nurse (tall and skinny) made me feel like I was there for no reason and she wasn’t even trying to hear me out or see the paperwork that was given to me by the doctor I just left.. After all of that I was waiting for over two hours till I decided to leave because as I’m waiting I’m getting worse.nGreat for all the good reviews but this is not one..nHate it Hate it Hate it... Oh when they was told I was leaving they all acted so concerned saying awe she don’t wanna get seen here.. NO THANKS!

Absolutely wonderful staff!!nEveryone was polite,nice,kind,professional and very helpful! Great experience!!

I can’t fathom who anyone in their right mind would remotely think this type of medical service is anywhere near close to “good”. I’ve seen better medical services through military doctors. And that’s saying a lot. This place checks you in, takes hours to get to a back room to “talk to a doctor” then you wait another 2-3 hours to even remotely speak to a doctor. Then they leave again for who knows what. This is a lackluster of any professional medical center, honestly an embarrassment to their name because people have praised this hospital for what? For waiting 6 hours in emergency room to talk to a doctor ?

I am glad this hospital serves Annapolis. Great people and great facilities!

Absolute nightmare. I went to the hospital after drinking bleach to get care for, well, my stomach. Instead, they pushed me through a mental health pipeline, which isn't bad in and of itself, but it was one with absolutely zero respect to the patients' rights. Most other hospitals take them very seriously, and make sure to give every patient a pamphlet or paper listing them. With this hospital, not so, and for a very important reason: they broke a solid majority of them.nnOne of these rights was access to a phone at any time. A patient in a nearby cell (yes, that's the most accurate term for them) asked for a phone, and it was not given to him. Instead, he was offered a medication to reduce agitation or something. He declined it, and even declined it politely, but was met with a response that if he didn't take the medication, they'd give it through him via forceful injection. I didn't hear much more of him until it was later at night, and I assume he asked for a phone several other times, only to be met with similar treatment. I heard him tugging at the door begging to be let out, and saying that he was being imprisoned and has rights, and then I heard him screaming in pain like a child as the guards had a field day on him. From what I could see, he wasn't really putting up a fight at all, he simply wanted to get out, but they called reinforcements and guards came pouring in, who were highly aggressive and violent.nnFor someone already facing an exceptionally bad mental health day, that is absolutely not what I needed. It's a harrowing and traumatizing situation to be in even for a normal, healthy person. And that's not the end of the issues there.nnI talked to a nurse, that seemed just angry in general, for no particular reason. She said that I have either the choice between voluntary and involuntary inpatient treatment. I asked her if I could make a choice whether to sign the voluntary inpatient forms after talking to a doctor, and she said that was fine. When confronted by the doctor, she explained that I need inpatient treatment. I asked for a voluntary form, and she just chuckled at me and said I'm going involuntary. An important note: they had absolutely zero right to involuntarily commit a patient who consented to voluntary inpatient treatment. Sadly, in that moment, all of my contact with the outside world was cut.nnThey made a strong effort to hide what the laws and rights were, because ultimately, they held ultimate authority over everyone in that area of the hospital. Whether their behavior is legal or illegal, as soon as you enter those doors, they practically own you, your rights, and your future, and there's nothing you can do to protect yourself besides doing yourself a solid and going to a different hospital.