Planned Parenthood - Comprehensive Health Center

Yes the whole process takes long time. But you'll get things done in just one half-day appointment. All staffs I met here are so nice, professional, and compassionate. The online appointment scheduling is convenient and they have much more slots available than other clinics. They send you detailed instructions prior to your appointment. Yes your bag will be searched but cell phone is allowed in, and there's a big TV in the waiting lobby. All the rooms are bright and clean, even the supply room. Yes I entered their supply room because the tornado warning right during my visit, and that's the safety room. A patient didn't look well so a staff (should be a doctor) gave her water and a pill to help. She also checked if I'm doing OK which I'm very thankful. My husband and daughter were waiting for me in the car, security guys offered them to come inside for safety.nOne important thing is that do bring your own card to pay at check-in, or you'll need to reschedule.

Would have chose 0 stars if it was an option... first appointment was scheduled weeks in advance and set for 10:30am. I did not get seen till the office was already closed for the day at 3pm. Took an additional hour of waiting for other doctors and didn’t leave till around 4:20pm. I was waiting for almost 6 hours!!! Not to mention you can’t bring in a support system so you’re waiting all alone. Second appointment I have been waiting for an hour, no one has spoke to me at all and it’s only a follow up... again they close in 20 mins and the lobby is still full.... would recommend going to a different location or somewhere else completely. (:

Very professional amazing staff! Very clean facility! They made me comfortable and made me fully understand the process! Thank you! ud83dude4fud83cudffe

Literally waited 2+ hours in the lobby for an appointment that was scheduled weeks in advance. The receptionist has an attitude and even if you already paid for part of the service, they’ll make you pay it again, meaning you’ll end up paying more! Do not go here!

I received wonderful care at this location. The staff set clear expectations and made sure I fully understood my procedure and needed follow-up.