Map
Detailed Information
- Place Types Hospital
- Address 788 Indian Trail Lilburn Rd NW, Lilburn, GA 30047, USA
- Coordinate 33.9020235,-84.151401
- Website http://www.pruitthealth.com/microsite?facilityId=407
- Rating 1.9
- Compound Code WR2X+RC Lilburn, GA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
My usual experience booking these video chats is wonderful. But the one for today (booked last week) was an unpleasant experience. And, the lady handling the booking (at Corporate) forgot to tell me of a change in procedure for the call. So, my daughter-in-law( in the nursing home) was unable to enjoy her weekly connection with her four daughters, who we are raising.nVery disappointed.
Not happy with the service provided to my mother. She is type 2 diabetic and they allowed her blood sugar to get to 432. It needs to be around 100. The “care” also resulted in my mother developing a UTI and kidney infection which sent her to the hospital. She was supposed to be on a weening off of a particular medication so she could have a surgery but the facility did not follow the doctor’s orders. Some of the members of the staff were incredibly rude to deal with at first. I had a staff member yell at me when I called to ask them to let me talk to my mother. An elder abuse claim was filed for verbal abuse on one of the staff for verbal abuse of my mother. Also due to COVID-19 restrictions the facility locks the main doors so people just don’t walk in. That is a great practice. However , they do not have a number posted on the front door for family members to call when they need to drop off items for their loved one. They also is no one manning the front desk to see when someone comes to the door. My mother was there for 2-1/2 weeks and the first progress update I was able to get was after 2 weeks.
Facility staff are awesome! Everyone conveys a caring, loving attitude toward the residents living there. The staff are skilled, professional and friendly. There is a new Administrator at PH Lilburn. She is intelligent, energetic and she places resident's needs above everything. The staff go above and beyond for the residents. The Dietary department provides delicious meals .......they look as though they should be in Bon Appetit' magazine. Resident activities provided are varied, stimulating and fun. the residents and the families enjoy the Video Chat to stay in touch. The building sparkles with cleanliness. Above all, the facility is a home for the residents who live there. There is a feeling of family, respect and love when you enter the front door.
Over all this was hand aversives experience. I would not return to just facility. The lady yet I met here in this hospital where I am now used to work at pruitt for a short time but left because she thought it was so awful there I concur. The people make or break at business some of the people that I encounter that prove it for good positive people the rest of them spoiled it. I would be happy to heart further with you about this in detail but I do not wish to leave names here I would have given pruitt little burned 0 stars that that was not an option.
This place should be closed down. They should be ashamed how they treat, or mistreat there folks. I gave one star only because I cannot give a negative star.
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