Map
Detailed Information
- Place Types Bank
- Address 590 Cascade Ave SW, Atlanta, GA 30310, USA
- Coordinate 33.7378919,-84.433252
- Website https://locations.53.com/ga/atlanta/590-cascade-avenue-sw.html
- Rating 2.8
- Compound Code PHQ8+5M Atlanta, GA, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Sam could be a great teller, I am sure however with her attitude and the 30 sec delay in greeting me , not a great start. Her reading whatever on the computer screen is more important. Is this 5/3 policy? After my interactions with her my day wasn't a 5/3 better.
Great customer service I've never had a problem. Everyone is always friendly and professional.
I opened a new checking account in this branch with the banker Justin. It had a $250 checking account bonus and i was following up with Justin on the timeline on when I can expect to get it. There was one problem - due to a bank charge that was levied on my account my balance became less than $500 a requirement for the checking bonus. When I called Justin, he said he will take care of it and submit a request to process my bonus and that I will receive my bonus in 7 working days. This was in mid february. I followed up after a week, same response. And then after i called 2-3 weeks later, he stopped taking my calls nor returned my calls after leaving a message. The net result was waste of my time in expectations that I will get the bonus, whereas all that Justin did was empty promises and wasting my time. STAY AWAY FROM THIS BANK AND BRANCH AND ESPECIALLY FROM THE BANKER JUSTIN. Customer satisfaction is their least priority.
After reading some of the post about unprofessionalism. I was somewhat surprised. Because every time I've come to this particular branch. Everyone's so polite and friendly. Especially the teller. I admit I've only dealt with the manager. Only in opening my accounts. But the teller is always very friendly and polite to me. And willing to help with any issues I may have.
Its 1:30 pm on a Saturday...why only ONE teller...
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