PruittHealth - Palmyra

I want to thank all the staff members for taking excellent care of my mother. She brags about the great care that she receives from the Pruitt Health (Nursing Home Facility). The Video Chats are a great addition during COVID-19. I am thankful for these chats, they allow me to visit although I’m far away.

I would NEVER recommend this facility for someone you disliked, much less a loved one. The facility looks dirty and always smells extremely bad. It doesn't seem that the residents are kept clean, or that accidents are taken care of in a timely manner. If anything, the place should smell like disinfectant and cleaning products, but that isn't the case. Instead it constantly smells of urine, feces and other foul odors. They also do not pay enough attention to what the residents are doing, even when they are placed in special areas specifically because they require more care or attention. While my husband's aunt was there, she was moved to one of the closely monitored areas. When we visited one afternoon, we found her sitting in the day room, where there were several other residents (male and female) sitting as well, with no clothing above her waist. She was sitting in full view of about 5 staff members (nurses, etc) who were standing at the nurses station, which was at one end of the room. For the short period of time she was a resident there, all of the people we interacted with seemed friendly and helpful. However, their interactions with my husband and I when we were there didn't change the perception of how his aunt was being treated when we weren't there.

This nursing facility provides great care, the nurses are attentive, and we were very satisfied with our family member's stay here. I would recommend this facility to friends and family!

I would like 2 thanks da nurses and doctors for the staff provide for my mother.... Thanks and PLEASE CONTINUE THE GOOD WORK....

Terrible. My dad was here for only two days. Food is disgusting, no tv or phone (have to provide these yourself). Nurses were inattentive. Didn't check vitals like they should and claimed they did. Would let loved ones sit in soiled clothing all night. Building needs to be updated. Was as cold inside as it was outside.