Wells Fargo Bank

Love the drive through tellers

Be careful. Nice people but I am not sure of their competence. Wells Fargo Headquarters sent me a letter and told me there was a bureaucratic problem and I could drop by any Wells Fargo office and fix it. I went there and they told me to do something totally different from what the letter said. They said they could not do anything and told me to mail the letter to a person Wells Fargo HQ specifically told me could not resolve the problem. (Minor credit card holder). Either Wells Fargo corporate or Emory Wells Fargo doesn't know what they are doing. Nice friendly people but either illiterate or very poorly trained. I assume there are checks and balances regarding funds held in their bank but I am a little nervous. ,

A good Wells Fargo location, normally not too crowded, with courteous and knowledgeable staff

This bank is soooo slow when it comes to customer service. I was so close to closing my acct today.