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Detailed Information
Openning hours
  • Monday 9:30 AM – 4:00 PM
  • Tuesday 9:30 AM – 4:00 PM
  • Wednesday 9:30 AM – 4:00 PM
  • Thursday 9:30 AM – 4:00 PM
  • Friday 9:30 AM – 4:00 PM
  • Saturday 9:30 AM – 12:00 PM
  • Sunday Closed
Photos
U.S. Bank Branch
Reviews
13wanner (09/20/2019)
Today I had a big mix up with mobile pay/ bill payment/ checking issues accidentally made a double payment incurred some fees , upon calling the Sussex branch -Alex was super helpful, courteous and efficient. I thought this issue was gonna take all day to sort, multiple phone calls I was dreading it! within 5min Alex took my info , called me back had it all sorted -all my questions answered and my accounts fixed! Now I can enjoy my Friday stress free!
Jennifer Stanley (02/17/2018)
I have been banking with US Bank for over 10 years. Everyone is always friendly and helpful when I need to go into the lobby and transactions through the drive thru have always been pleasant. When I was looking into a car loan, I was given honest opinions on how to proceed to best suit my finances and future. US Bank may have strict guidelines for some banking situations, but I know they are protecting my money for me. I love the mobile app and deposit checks with no problems and no fees as another customer mentioned he had. If you have a banking question or concern, this branch will always do its best to help resolve it in a timely manner. And if you ever lose or misplace your debit card, they can get you a temporary replacement right away! Awesome job Sussex branch! Keep up the great work!
Susan Pepper-Sims (02/12/2018)
My father recently passed and left me his proceeds from his IRA. I never knew he set up this IRA at all. He set the IRA up when I was married and was unaware (or forgot) that I never changed my surname when I was married from my maiden name. Moving forward, when i tried to obtain the funds from US Bank and move it to my banking institution they gave me such grief. I gave them all of the information required birth certificate divorce degree, drivers license everything. The bank decided that i don't have enough information to process the funds. this has been an on-going battle with the bank.
Scott Detweiler (12/22/2017)
Left this company after 10 years. They are expensive and very far behind other banks like PNC in technology. For example, scanning a check with their mobile app is 50 cents, but free at pnc. Also, older check images are $2 past 90 days, but free at pnc for 7 years.nnthis branch has had 4 different managers in 5 years. However, they do have many free atms around and a lot of locations.
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