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Bank of America (with Drive-thru ATM)
Reviews
Cherry Carter (03/06/2020)
The wait time is horrible. They only have one teller working and the line is extremely long. I have to pay my bill through this bank but i would definitely never use this bank for any other reason. Needs better customer service.
Jameela Harmon (12/04/2019)
I have a business nearby and this is my go to bank for pretty much everything. I do not like the fact that no matter what day of the week it is there is a long wait and only one person working at the counter maybe 2 if I’m lucky. I’m in here at least 3 days a week and every time it’s same thing. I’m considering switching banks altogether because I need a bank in the area that is ready for the traffic that comes in on a daily basis.nOnce I do finally get to a window everyone is so sweet every time so that’s a good thing. This locations just needs more workers and also to make the drive thru available again
K Powers (03/13/2019)
This may be one of the very busiest B&A locations I have been in and no matter the time of day. However, despite some needs for process improvement, I have found every single representative to be so very nice and communicates with me in some manner. IMPORTANT if you are reading this....make an appointment on line if you need to meet with a representative; this was highly advised by their team due to their volume and something I was not aware of.
Tonya Ross (01/14/2020)
Don’t ever come in if you have anything else to do !! There is always one teller and there is always a wait, But there is always one or two other people in the back doing other things, you would think the first priority would be to get the customers in and out! There were at least 20 ppl behind waiting. The one teller was with a customer for 20mins!! To top it all off they have horrible customer service! They really need to do better!!
Shannon Graves (11/22/2019)
In and out service is a must on Friday during lunch time. Do better please. Waited 20 minutes in line for a withdrawal.
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