BB&T

POOR CUSTOMER SERVICE. THIS BANK DOES NOT CARE ANOUT THIER CUSTOMERS. THE CUSTOMER ISN’T RIGHT HERE. THEY WILL LAUGH AT YOUR PROBLEMS, AND OFFER NO REAL FIX EVEN THOUGH ITS FAR FRIM MY FAULT THAT YOU GUYS CANT MANAGE TO GET ME MY BUSINESS DEBIT CARD AFTER 6 MONTHS

The lady at the counter was on her phone the WHOLE time . With a personal call. On her headphones . Very unprofessional. Talking about how her kid has a field trip and she’s gotta pay for it and how they’ll have fun. Was about 9:20 AM 2/26/20. Just not professional considering I had to explain myself to her because she couldn’t hear me the first time .

Great professional staff that is courteous and helpful. This positive atmosphere reflects every staff members kindness and consideration.nI’ve banked at several banks and finally found one that I enjoy working with. Thanks, Patrick, Shasta, Debbie, Bradley and Irma!

For over 10 years I have been a loyal customer to this branch. I used to love the tellers I dealt with and the service I received here, but no more. Ever since the newest manager came on, this location's service has declined. She is rude and continues to cut corners on customer service, even when there is literally no other customers currently in the branch. I will drive out of my way to not return, and will eventually change banking providers if necessary.

Bradley is wonderful - super helpful and great customer service every time we go in.