Map
Detailed Information
- Place Types Store
- Address 224 S Main St, Springville, UT 84663, USA
- Coordinate 40.1634178,-111.6110301
- Website https://locations.theupsstore.com/ut/springville/224-s-main-st?
- Rating 4.3
- Compound Code 597Q+9H Springville, UT, USA
Photos
Reviews
The customer service that Springville UPS Store provides sets the standard for all businesses. While all the employees have been very friendly and helpful, Greg sets the bar very high. His customer service is bar none.
Our father passed away after a brief illness and sooner than we anticipated. After meeting with the mortuary and wanting to have printed programs for his funeral, we felt the quoted price was too high from the mortuary and chose to have the UPS Store create and print them instead. Because we were up against a very tight time frame, we were concerned it wouldn’t work. After explaining our dilemma to Greg, he took it upon himself to make it happen. Greg stayed 3 hours after the store closed to complete our request. The quality and creativity of the program was exceptional and received a host of compliments by family and friends. We were touched beyond words and full of gratitude for Greg’s willingness to sacrifice his personal time during our time of grief and need to complete a business transition at the last moment. He truly went over and beyond what was expected.
We wholeheartedly recommend your business to others with confidence that they will receive the same quality of service.
Constantly under staffed with lines of people out the door. Parking in front of the store is minimal at best. Good luck hauling that big heavy box from wherever you can find parking. Employees have no sense of urgency, and are down right rude, even to those of us who follow their COVID directions and requests. Worst UPS location I’ve had the privilege of experiencing multiple times now. After this last go round I’m going elsewhere.
Great customer service. I called ahead because it was close to closing and the associate with the purple hair still let me in even though it was 5:01 and was super courteous.
I've always had a great experience coming here. I came here to print out copies of my senior thesis, and Maddie took care of me quickly and with a smile. The copies came out very professional-looking.
I also recently had to ship an Amazon return, and was helped by Eme at the front desk. She greeted me as soon as I walked in, and was happy to help with any questions I had.
Clearly this place does a great job with customer service. Would recommend!
I’ve been to this store a few times when I travel and they are always so helpful. I hope they continue to hold their standard of excellent customer service. Great job all!
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