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M&M's Disney Springs Orlando

1494 Buena Vista Dr Suite B, Lake Buena Vista, FL 32830, USA
Map
Detailed Information
Openning hours
  • Monday 10:00 AM – 10:00 PM
  • Tuesday 10:00 AM – 10:00 PM
  • Wednesday 10:00 AM – 10:00 PM
  • Thursday 10:00 AM – 10:00 PM
  • Friday 10:00 AM – 11:00 PM
  • Saturday 10:00 AM – 11:00 PM
  • Sunday 10:00 AM – 10:00 PM
Photos
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Reviews
Disney Princes (02/27/2021)
Visited the new M&M store at Disney Springs during our vacation to quickly pick up a gift for our niece and nephews. An hour and half later, we left with a not so great experience. Made specialized M&Ms and our picture did not show up on our candy AT ALL. Couldn’t even tell what it was. Looked fine in all the previews they showed us. When the final product was handed to us, we were very polite but asked where the picture was as it didn’t show up at all. The guy working (Bob) was extremely rude and said “I showed you guys what this looked like and you said okay” which is true. However the image shown to us looked great. The M&Ms did not! He basically walked away from us and left another employee to handle us as we were clearly a problem that he did not have time for. We did end up reprinting our M&Ms and were told not to do a picture since it wouldn’t work with more than one face which I wish they would’ve just told us from the beginning. Literally a waste of almost 2 hours on our vacation. Thankfully the lady that helped us after Bob was at least much nicer. BUYER BEWARE - Customer Service is not a strong point here.
Viveka Sawh (03/15/2021)
The absolute best customer service I’ve ever received in Orlando. I recently purchased 4 ceramic coffee mugs and shipped them with UPS to my Manager in Houston, TX. Upon delivery he was saddened to see that 3 out of 4 mugs were completely smashed to bits due to poor handling by UPS. I returned to the M&M’s store today to purchase the 3 colours that were broken and the cashier, Nikki from Brooklyn, NY, asked how my day was and I told her the story of the smashed coffee mugs after paying. I showed her the pictures of the broken mugs and she spoke to her manager and gave her the story. My entire purchased was reimbursed without any further questions. This made me happy but most importantly it made a couple of kids even happier. Excellent display of humanity.
Michael Boyd (03/25/2021)
Very bright, colorful and spacious place. Very unique. The ultimate m&m experience for any fan. From the clothes to accessories to the candy all fun looking stuff within. Great gift ideas inside as well.
Maggie Lou (03/13/2021)
This M&M store is in a perfect location... Disney Springs. If you're looking for a unique/touristy gift this is the perfect place. You can customize photos on M&Ms, get personalized souvenirs, buy candy or simply look around and take photos. Since the store is new to the area (during covid times), there are restricting the number of people who can enter the store. So be prepared for at least a 20 to 30 minute line. Personality, the store is a bit pricey but get for photo opportunities.
Jayson Waits (02/19/2021)
Being a huge M&M fan this is one of my favorite stores at Disney Springs!! Love the back wall where you get purchase M&M’s in bulk by color and flavor. Lots of a great gift items to chose from. Also love the chocolate scent in the air while inside.
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