Map
Detailed Information
- Place Types Bank
- Address 2941 N Poinciana Blvd, Kissimmee, FL 34746, USA
- Coordinate 28.3355998,-81.4892212
- Website http://www.bbt.com/bbtdotcom/locator/details/2941_n_poinciana_b
- Rating 2.3
- Compound Code 8GP6+68 Kissimmee, FL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Please refrain from banking at this branch if you consider your time valuable. Long waits inside or drive thru. Branch is closing at 4PM due to pandemic even though they are on lock down. You must pre schedule an appointment online to meet someone. Called corporate & got the run around, This was an amazing bank with great staff till previous manager got promoted. Anyone knows a bank or credit union that has good customer relations skills, are prompt, courtesy & professional please let me know.
Watch out their monthly rates for a checking account are outrageous. I had good money in there not making anything so moved it out, since then been charged $30./month for having a low balance. How can anyone afford to leave money in here earning 00.01% per month? Just plum crazy. I'll be closing out this account & place my money where I'm appreciated as a customer won't hold my money hostage for 00.01% interest a month. Bring back the branch manager & staff I signed up with. Your new staff is horrible, I'm sure they were shipped to a busier location or quit. This branch is going down quickly. I've seen third graders count money faster then the dude behind the counter. Such a shame BB& T you're wrecking the great staff you once had for these slow unorganized individuals. Bring back the ladies.
This branch made me want to stay with BB & T. I got wonderful customer service. Everyone was amazing and very pleasant. They all worked to meet my needsnnThis doesnt happen at every branch...this is my new branchnnSadly, I have changed 5 stars to 1. They dont care about customer service. I was hing up on MANY times. I arrive to the branch...still closed for the PLANDEMIC so...NOTHING. this branch may have cost BB & T this customer of almost a decade LLP
Having recently switched locations for my job, I've started using this location for my transactions. At first I had no trouble, but in recent weeks I've seen changes in staff that have certainly affected the customer service. Both the male tellers, one stated he was a manager but I have no confirmation, were very rude and abrupt about things. And they often have taken so long in getting to me that they told me they were closed on Drive-thru before hours are over and they still have the green lights on for open lanes! I'd hate to change banks but I might just have to!
Needed to wire money... apparently the ONLY person in the bank capable is off todayud83dude44
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