Map
Detailed Information
- Place Types Bank
- Address 251 Mary Esther Blvd Ste C1, Mary Esther, FL 32569, USA
- Coordinate 30.414989,-86.653609
- Website https://www.navyfederal.org/branches-atms/locations/usa/fl/mary
- Rating 3.5
- Compound Code C87W+XH Mary Esther, FL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Had a large account with NFCU. Three times in a row, I got literally incorrect information from the people working at home via their 888 number. They don't take calls to the branch; but with some effort I found a way to call. I talked with the manage, and was told to come in and they would handle my issues. When I arrived, although I explained what was going on, the lady up front refused to tell the manager I was there and was told to have a seat and wait the expected 90 minutes to be seen by the next available person. I closed my substantial account on the spot; but it took 3 people over 30 minutes to even do that. You may get a higher interest rate at the NFCU; but you won't like the erroneous, unprofessional, and uncaring service.
Spoke to me like less of a person and put holds on my checks accusing me of fraud. Worst Navy federal I’ve visited.
I always use the ATM here because Navy Federal is an associate to my shared branch. I went in to exchange bigger $20 bills for smaller ones. Never had an issue until this one time. The teller told me that simply because I was not a member with Navy Federal I couldn’t use their services. I asked about being a shared member and she said no. Makes me not even want to use their service anymore.
No matter what time of day or what day it is, the app and online services barely work! It has nothing to do with the branch and the employees are amazing. However, corporate will not respond to my emails about their sub par online services.
I have never had a bank tell me I would have to wait for my own money. I've talked to several people today who all said they couldn't help me get my money on my payday. Most unprofessional thing I've ever experience from a bank
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