Home United States Florida TD Bank

TD Bank

8711 NW 186th St, Hialeah, FL 33018, USA

Map

Detailed Information

Place Types Bank
Address 8711 NW 186th St, Hialeah, FL 33018, USA
Coordinate 25.94281,-80.34315
Website https://locations.td.com/us/8711-nw-186th-street-west-miami-gar
Rating 2.5
Compound Code WMV4+4P Hialeah, FL, USA

Openning hours

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 6:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday 11:00 AM – 2:00 PM

Photos

Reviews

Liz (03/10/2021)

I am giving this place ZERO stars. DO NOT come here if you are actually trying to get things done. We were denied service and had the door closed in our faces. By far the WORST customer service I have ever dealt with. Starting from the first worker that saw us and fed us wrong information, to the last lady that saw us and denied that we were the first ones there when we had witnesses, all in all we were denied service. Was planning on opening an account with them but that completely flew out the window. Also, if you want to speak to the manager don't bother wasting your breath the manager is just as bad as the rest of her employees.

Karissa Gaudio (02/19/2021)

Rude staff and not willing to take that extra step to help. My husband walked in and before he even finished the manager was saying no. Really Rude and condescending attitude. The branch manager not any better.nBoth female manager and female branch manager have a lot to learn about customer service.nSo much so that we went to the branch on nw 57th after and complete opposite. The people were nice and tried to help and went that extra step and They did things the other two said they could not do.nI guess that's called being lazy and not wanting to do your job. I recommend going to the branch on 57th Ave if you need help or at the atleast for good customer service!

Mildred Garcia (07/16/2020)

Poor customer service. They lost my drivers license recently. They would not even give me a letter that they had lost it. Manager at the branch extremely rude. She said if I did not leave she will call the cops. All of my groceries damaged, no license with pandemic going on. Did not even give me a call to follow up. Still waiting for higher authority to call me.

Maria Castillo (10/21/2020)

I have been banking here for 3 years, all been great .nuntil the new manager took over ,she is very rude and disrespectful ,she has lower The stander that this branch hade , And will drive Customers away from this branch. Yesterday I was going to open a new account for my Business at Td bank And had such a bad experience that decided to go to a new bank to open my business account . Furthermore the assistant manager at the branch is also a problem laidalys Diaz I understand there is a “Covid epidemic at the moment but you do not need to treat your customers like if they have leprosy. My suggestion to you is find a bank who is more customer service friendly who is willing to reach out to their customers in a time of an epidemic that there is a New World