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U.S. Bank Branch
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Missy Allen (05/07/2020)
Since moving to the area and using this branch for my banking needs, more times than not I’ve been met with disappointment. Two separate occasions when I have called them to answer a few questions only to then come by the bank as they suggested and be told a different story than what I was told on the phone. This location is the only one I’m aware of that closes completely for lunch break in the busiest part of the afternoon which makes no sense, really poor customer service skills and I’m beginning to wonder why I shouldn’t just take my banking needs to a local institution.
Lee Brasher (02/28/2020)
The staff at this branch are the best. Whenever I stop in, they always smile, call me by name and are extremely helpful. I wish the hours were better, but there are other branches nearby that are open later or open on Saturday if I need it. Most times though I'd rather wait until the next business day just to have their friendly staff to work with.
Larissa Petersen (05/13/2020)
They're constantly messing up my daily deposits and they don't even open on time. I watched them walk into the building to open 5 minutes after they should have been open already. Then had to wait 10 minutes for them to get started. They only thing I can't complain about is they're nice. But being nice doesn't compensate enough for their service.
Tauna Blair (04/09/2020)
Fraudulent activity on my account and still chasing US Bank for a resolution. Have you ever tried to talk to anybody at US Bank of importance it’s nothing but voicemails and transferring saying that’s not my department!
Sarah (06/07/2019)
Best bank ever! All the tellers are very professional and friendly :) Melissa, the assistant manager, is super helpful with any questions. I always feel like they really make time for their customers.
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