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U.S. Bank Branch

1101 Pearson Dr, Hudson, WI 54016, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Photos
U.S. Bank Branch
U.S. Bank Branch
U.S. Bank Branch
Reviews
Heather Sward (08/12/2020)
Sandy and lizzy were both super helpful when I called the other day! I needed help with a time sensitive issue and they were able to make an exception to help me. I was so appreciative of their willingness to work with me, especially after calling other branches (Woodbury, Plymouth, etc) that weren't willing to do anything for me. Wonderful customer service!
JJ Daulton (04/21/2020)
I just talked to Sandy (branch manager) on the phone and she was terrible. I come from a family of many very respectful people and I've been a customer at US Bank for about 8 years now. I never raise my voice and never swear when dealing with customer service people and she accused me of bullying her on the phone and while I was trying to resolve an issue she told me MULTIPLE times that she had other customers waiting on hold and that she couldnt help me. Terrible customer service. I've never wrote a bad review for anyone because I believe people are imperfect and I can associate with the troubles of dealing with customers but Sandy was terrible at it. You dont accuse your customers of being bullies and you NEVER tell a customer you have to go because there's other people on hold. I will transfer my funds from US Bank, never bank there again, and warn my family and friends that this is not a good place to bank at. Props to Lizzy there tho because she actually was trying to help but once Sandy took over the call as bank manager it went downhill fast. She tried hard to push me off the phone and told me I was bullying her when in reality I was just trying to better understand the situation I was in. DO NOT BANK HERE
Angela Norvold (10/17/2017)
Great customer service! Wonderful people!
YVP - Photography (04/30/2018)
Robin went out of her way to help me get copies I needed.
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