Map
Detailed Information
- Place Types Bank
- Address 2915 W College Ave, Appleton, WI 54914, USA
- Coordinate 44.261228,-88.451434
- Website https://branches.bmoharris.com/wi/appleton/harris2346/
- Rating 2.3
- Compound Code 7G6X+FC Appleton, WI, USA
Openning hours
- Monday 9:30 AM – 4:00 PM
- Tuesday 9:30 AM – 4:00 PM
- Wednesday 9:30 AM – 4:00 PM
- Thursday 9:30 AM – 4:00 PM
- Friday 9:30 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
From out of network ATM fees to poor customer service, this bank has it all for the individual who craves frustration. Can’t wait til my loan is paid off and I can move to a local credit union. I was with a small community bank 10 years ago, that bank got absorbed by M&I, who got swallowed by Harris bank (things started going downhill at this point), then ultimately was bought by BMO who lacks any small town catering. They closed every bank they absorbed in Northeast WI outside of Green Bay and Appleton. My opinion is that the poor customer experiences will drive them to local credit unions and new local upstart banks again, until we repeat this all over again.
Great at one thing; dropping correspondence, and not calling their customers back. Aimed mostly at the company as a whole, not so much the branch. I will never back with them again.nnTry calling customer service? Forget about it. They have an automated phone system from hell that never connects you to an actual person, fails to understand entries, and when it does says you've entered it incorrect.
More than once I have had to tell the managers how to do their job. Simple account service issues are met with complete confusion. Don't expect to get a call back. If you are looking for personal service and knowledgeable employees, then pick another bank. Sad state BMO has become, at least this branch since taking over M&I Bank.
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