Map
Detailed Information
- Place Types Bank
- Address 5800 W Glenn Dr, Glendale, AZ 85301, USA
- Coordinate 33.5401139,-112.1845746
- Website https://locators.bankofamerica.com/az/glendale/financial-center
- Rating 2.3
- Compound Code GRR8+25 Glendale, AZ, USA
Photos
Reviews
Someone keeps stuffing atm machines with other cards, I put bank card in & a bus card popped out, I repeatedly got a new bank card, ENOUGH is ENOUGH, good people trying to live & ignorant person destroy they lives, who ever did this going to have sad holidays & terrible lives
12+ people waiting.. 1 teller and Jacquelyn (customer service NOT) standing around telling people they need to wait?? Jacquelyn encouraged the man in front of me to make a deposit via the ATM to get immediate service. Wow that was a mistake.. receipt popped out showing a 10 day hold on funds and it said Reason for hold: Specific information indicated this item will be returned. Bank of America is scamming customers in today’s day and age of digital technology.. checks are processed electronically in less than 48 hours. There you have it.. BOA customer with account since 2006 and that’s what he got. FYI I am the guy who wrote the check he deposited and my account has always been in good standing.. never a return item. Unlike BOA books!
I really mean NO STARS...
Just trying to open an account. My second appt with them & they give me the run around. And that's the Manager? Why didn't they say everything they need when I made the appt. They waste my time. I knew there was a reason I never liked them. I guess that's what you call poor customer service.
Went to deposit a check. I wanted to cash the check then deposit it. The lady continued to take a picture of it and digitally deposit my check .(something I could have did myself) I got my funds the next day ; three days later they took the funds back and put a hold on it leaving me negative -$600 and told me it would take a week before I get it back and that I would accrue late fees for being negative. DO NOT DEPOSIT YOUR CHECK. THEY'LL F*CK YOU OVER.
I have worked as a bank teller for years and I have never seen such unprofessionalism. The fact that Bank of America as a corporation would waste a dime financing such horrible customer service is mind boggling. The women are sarcastic, rude with gross personal conduct. I have seen them literally laugh and dismiss someone who’s account had been broken into, I cannot tell you how many people I have seen close their accounts with Bank of America solely on it’s poor customer service. This location despite its beautiful scenery and great location is absolutely horrible. I implore you to go to a different location they are unhelpful, ignorant and it is a waste of your time and mental strain.
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