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U.S. Bank
U.S. Bank
Reviews
David Markunas (12/04/2020)
Every time I go here the services get faster Every time I love it thank you
Kalen Montsma (03/13/2020)
This place is absolutely amazing! I have NEVER experienced such extraordinary customer service, and I don't even have an account with them (yet!). I want to give a HUGE shout out to Megan who works as a loan officer there. I called with plenty of questions and she took the time to help me out a lot and even went as far as to place me on hold so she could make sure that her responses were as accurate as possible (I had a fairly difficult situation). She truly helped me out after experiencing several years of difficult times and eventually being physically laughed at by a different loan officer from another business. I wish that I could express my sincerity in how thankful I am for the impact she and this company made in my life with one simple phone call and an incredibly helpful and caring employee. Thank you a thousand times!
Emily Mashak (03/20/2019)
The employees at this bank have misdirected me twice in the past 6 monthsn1. They told me I couldn't change my debt card pin at a branch and had to do it over the phone. When I called US Bank i was informed I could only change my pin ins branch or get it mailed to men2. I needed to change the type of checking account I had. I was told I needed to go another location. I drove to the US Bank on Main St in Fond du Lac where they told me the other location could have helped me and I didnt need to drive all the way there.nI will NOT be going back to this branch!
Brittany Hopkins (03/17/2019)
They’ve always given me excellent service.
steve c. (09/03/2016)
You can stay in car to use ATM at this US Bank, it's a luxury compared to other US bank down the block. Ha! If you're the type of person who follows ground-painted arrows then make sure you enter from the north otherwise you will have to drive around the block.
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