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U.S. Bank Branch

8000 Excelsior Dr, Madison, WI 53717, USA
Map
Detailed Information
Openning hours
  • Monday 9:30 AM – 4:00 PM
  • Tuesday 9:30 AM – 4:00 PM
  • Wednesday 9:30 AM – 4:00 PM
  • Thursday 9:30 AM – 4:00 PM
  • Friday 9:30 AM – 4:00 PM
  • Saturday 9:30 AM – 12:00 PM
  • Sunday Closed
Photos
U.S. Bank Branch
U.S. Bank Branch
Reviews
C (07/21/2020)
Super helpful and kind--especially during the pandemic.nI called a few other banks today to switch and leave my credit union, and other places I spoke to were not giving proper information, not helpful regarding amounts to be insured, and how to get additional insurance for accounts.nMelissa was super awesome to talk to--only person today at a bank who I spoke to who seemed to be knowledgeable and listen to the things I was saying regarding estate questions, working with a trust questions, etc.nnI thought maybe my bad experiences at other places I spoke to today were not realizing that the call they received was real--the amounts--real.nnBanks usually get a bad rap.nnGood job. You did better than my own CU.
Eric G Coffman (12/19/2019)
I use this branch routinely. Their drive through and walk up are both handled well and professionally. I am usually in and out of there in minutes with my banking completed and full satisfaction.
Fatih Barış (03/14/2020)
I can’t thank enough to Yesi. She was really helpful.
Jagan Ramamoorthy (04/29/2019)
US bank is absolutely terrible. My employer put my first pay checks on a US bank debit card and I was unable to withdraw the entirety (even though the card says otherwise, and if you exceed their (us banks made up number) value they won't run it again. Their answer was this isn't a US bank card, of course the debit card says US bank prominently on it.nnThis is an arbitrary policy and effective in holding your money hostage. Interestingly, another US bank down the road was able run the card multiple times - the response here was we can't control other places from not following the rules.nnAvoid this kind of banking industry at all costs, they have no interest in good and appropriate customer service.
Henry Morgan (04/08/2019)
If you want great customer service,, this is the branch. Very helpful and knowledgeable.
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