Map
Detailed Information
- Place Types Hospital
- Address 6501 N 19th Ave, Phoenix, AZ 85015, USA
- Coordinate 33.5321501,-112.0991257
- Website https://www.thecoreinstitutehospital.com/
- Rating 4.2
- Compound Code GWJ2+V8 Phoenix, AZ, USA
Photos
Reviews
Rude people. Stay away from them. I got a few problems with their service. Front desk would not let patient's attendant to stay due to covid. That's fine. But when I asked how I can make a payment if I am not allowed in at all she asked me to give my credit card to my wife (patient) so she can run the card and sign for it -which is illegal and I refused.
At the end of surgery a male nurse was going over the post operative care with me. I thought it was important information. When I asked one question he annoyedly said ask the doctor. I pointed out why he would start to discuss a topic and say that to me.
From that point on he started to make snide and intimidating remarks and escalate the situation.
He did not like that I pointed out that he cut me off.
He asked me is it a cultural thing?
Am I having a bad day? I asked him to do his job.
Then he said I am challenging his manhood.
I take it as threat of some sort. Hard to believe I get this when I am paying for this service. Completely unprofessional.
The surgeon Dr. Cercek is the best orthopedic surgeon. We received excellent care from him. We decided to go to this hospital due to less risks of infection. But multiple staffs were found to be rude/have no bedside manner, specially the front door staffs and they either need feedback or need to be fired, otherwise this specialty Hospital will loose it's value. We understand this is a difficult time during Pandemic, but we still need to be professional towards the patients. This is my honest opinion. The surgeon deserves 5/5 points but Hospital deserves 3/5.
The best hospital by far. The staff and nurses are exceptional. I would have stayed a few more days. Clean, friendly, caring nurses.
They take really great care of their patients and are very thorough. The nurses and dr.s check double check and triple check so there are no mistakes on what is being operated on
Awesome care by the medical institute. If they had a 10 star rating i would give them a 12
My daughter had her finger operated on here. The staff, all of them, seemed happy to be at work. They were kind and every one of them was knowledgeable of their craft. It was comforting knowing that my daughter was in good hands every step of the way. Thank you CORE!! This was such a good experience!! I will be telling people about you!
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