Map
Detailed Information
- Place Types Hospital
- Address 3021 Voyager Dr, Green Bay, WI 54311, USA
- Coordinate 44.4868541,-87.9318717
- Website http://www.prevea.com/locations/East-Mason?utm_campaign=gmb&utm
- Rating 3.4
- Compound Code F3P9+P7 Green Bay, WI, USA
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 8:00 AM – 4:00 PM
Photos
Reviews
its very frustrating when you are waiting for covid results and it takes 7 days to get results back. people have lives and have bills and a job to do and cant just stay at home for that long waiting for a negative test. please speed up your process so green bay can get back on track as fast as possible.
Went with the Mrs very professional and personal interest. Listened and gave an answer didn't want to hear. But I respect the Dr decision on comfortability and took anti biotic and worked out perfectly.
I switched to Prevea East late December 2019. Love the Dr and entire staff but response to phone inquiries are extremely poor. I had 3 issues in 2 weeks time.nnThe most recent issue, the Dr ordered a prescription but was never received at pharmacy. I made the 1st call to Prevea East 24 hours after the appointment and a 2nd two days after and I'm still waiting.nnOn a previous occasion, I called in for a 90 day refill but they only ordered for 1 month even though I made it clear during the call it was a 90 day and OK'd by Dr 2 months prior during an appointment specifically for a prescription review.nnThe 3rd issue I had no action taken was when I called Prevea to assist with insurance refusing to pay for removal of an inflamed mole. Insurance agent said Prevea listed it as cosmetic so I called Prevea to have it properly charged. They said it was properly coded but they'd send the appointment notes to my insurance company but I'm still responsible for the full charge. A month later, still billed the full $275 for it so called insurance agent and was told they never received anything from Prevea and I was running out ot time for an appeal. Because so much time lapsed from original request to Prevea, I had to go to the clinic to get notes myself to send to insurance so I wouldn't miss the appeal deadline.nnBe aware that you may have these issues as well but as for in office interaction with entire staff and diagnosing medical issues from all providers, I couldn't be happier.
Dr Massenberg is a horrible person. He depends completely on his nurse. If you miss two appointments regardless of reason you're out. Trust me on this I dealt for a year before leaving after my long-term Rheumy left in Menasha
Very unfriendly customer service!!!
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