U.S. Bank Branch

Dormant fee taken out of my any account without any notification. I respect that it was under the terms and conditions that every member sign before opening an account but it is still NOT okay for anyone taking money out of my account without notifying me. I specifically mentioned that I am looking for a free checking account and do not want to be charged any fees, I think it is fair to expect US Bank to inform me this “Dormant fee” thing when I open the account. It is deceiving a member of a bank and hiding under the reason “you signed it”.nI have had a US bank account for over five years now and I do not recommend anyone to be a victim of these kind of situations. I have been on the phone close to three hours now bouncing back and forth between 1800 numbers and branches. No one can help! I am just hoping no one will face this.

Very poor customer service. Very slow through the drive thru. Other line of drive-thru service for cars served five different customers while I waited for the teller to cash a check. She definitely does not know her job. Elderly blond lady.

My bosswrote me a check.went to cash it and the lady ran a check on me first and then calls my boss! Took me 15 minutes to cash a check for 250.00.wow.never had a problem aching a check before.i will not go back there.

U.S. bank is the reason they have credit unions. So people who are sick of banks and all the b.s. that come with them have an alternative. Do yourself a favor. Go somewhere else. I'm pretty sure u.s. bank is where money goes to die.

I’ve been with US bank since I was a kid. 40 years later and I still have no problems.