Unicorn

Unicorn is my “go to” shop for the most unique and beautiful gifting experiences. The owner is so informative and kind when explaining how items work and who, what & where they were crafted. I always leave with something I feel excited to give as a gift that is clever, cutting edge, or incredibly well made and beautiful. They do their homework and fill this little shop with items that are sure to please even the hardest to buy for person. I love Unicorn and never come away disappointed.

We walked into this store and had a very different experience than others. We were happy to see the instructions to use the provided hand sanitizer before entering the store. The women there were incredibly pleasant and helpful as we bounced back and forth throughout the store. The gentleman who owns the store came out from behind the counter to assist us as well. Had a pleasant time talking and shopping around here. Have no issues whatsoever with following the rules as they try to keep their store a safe place for people to shop. Watched over a dozen customers walk in without acknowledging the signage and had to be told by one of the staff. I appreciated this aspect very much!

I loved the store and had a grand time with my daughter looking at greeting cards and seeing such fun items. When we enter the store there was a hand sanitizing station and I used it and nothing came out. I made a quick attempt to get to the back of the store to let the woman on duty know. She quickly and in an irate voice asked if I use the hand sanitizer. I responded that nothing was coming out of the hand sanitizer station and I was coming to let her know. She thanked me profusely and refilled the container. I felt a nervousness and found myself repeating that I tried to use the hand sanitizer. My defensiveness felt odd and I knew that it was because the employee was being rude to people as they came in. I figured that it was because of COVID-19. I went about my business enjoying myself. There was a photo-mobile and my head bumped into it and same store employee told me that my head hit it and I responded, “yes, I know. I was replacing the boxed mobile l’d taken off the shelf to examine.” This young lady was certainly overwrought and while it caused some tension, I focused on enjoying the items in the store. My daughter let me know if she was ready to go and I had to admit that I was too.The merchandise is what made the store five stars.

I visited this store on Friday, 8/7/20. I was shocked at the rudeness & disrespect from one of the employees. I couldn’t believe how she spoke to a customer. My heart was so sad to hear such a young employee speak harshly to a customer. She should be dismissed from her position. I did not get her name but she was standing on a ladder doing something with fixing some type of decorative item and raised her voice to a customer. I will not repeat her phrase, but the owner of this shop needs to provide customer service courses to the employees. I will not visit again in fear that she may speak to me that way. Shame on the employee! Young and very disrespectful.

Came in with a mask on, was told to put hand sanitizer on as soon as I arrived-no hello, how are you. Put hand sanitizer on and walked to card area. Was then told I needed to rub my hands together better before touching cards. Was turned off by this, and the employee’s tone, but did what she said and continued to look at cards. She then remarked to another employee that, “It’s like telling people to put on pants,” loud enough for me to hear-which was what she wanted. At that point, I walked calmly and quietly out and was totally put off by this woman’s power trip. Reading other reviews, it seems the rude tone wasn’t just an off day. Wouldn’t recommend Woodstock in general during covid, there’s a very weird and arrogant vibe here right now.