Sports Oddyssey

Incredible service. Steve fitted me for a pair of ski boots with real skill and expertise. I highly recommend and it gave me confidence to select to righr pair for me.

Great place. Wonderful people and employees

I’m not one to write bad reviews but in this case it is deserved... we have been to this store several times over the past few years for various ski equipment and have had a decent experience. We recently went to rent skis for our children on a Friday and were helped by a friendly staff who recommended we rent for 1 day since the weather was iffy for our second day of skiing and that we should keep an eye on the weather and return their skis by 8:00 PM the following day if we decided to only ski the one day. Saturday night my husband went to the store to return the skis at 7:20 PM and found that it was completely dark and closed. I checked the website (which said it was open until 8:00) and tried calling to see if anyone was still there... no answer. The next morning my husband went back to the store first thing at 7:30 AM to return the skis and was told that we would be charged for 2 day’s because the rental was due back by 6:00 PM. He explained that we were told to have them back by 8:00 PM and their worker said their policy was 6:00 PM so there was nothing they could do. My husband asked to speak to a manager and they called the owner. When my husband explained the situation to the owner, he said that their policy was clearly stated on the paperwork but when he told him that his workers told us 8:00 PM his comment was that he knew this because he was there when they said it!!! He also said that even though they closed early at 7:00, it would have given us an hour grace period to return the skis. My husband explained to him that we have shopped at this store many times in the past but with this experience he would not be seeing his face again. The owner’s reply was “We don’t want to see your face again”.nnWe are beyond shocked by the way an owner would treat his customers. Clearly he could care less about customer service and is only looking to collect your money. Do yourself a favor and keep driving. There are several other ski shops in the area that are more deserving of your business!

Knowledgeable staff and really nice interior in the shop. Felt like a big mountain resort shop in the little town of Dover. Owners attention to detail is above what you would get anywhere else. Great deals on complete set ups and even got a cash discount!

We rented a board that turned out to have broken toe bindings. The staff could not have cared less. We watched the entire staff be snarky and RUDE to every customer in there.nnThanks, for an experience we will never forget, or repeat. We used to shop here regularly and recommend it to all our friends, but not after today.nnStop supporting a business that does not deserve your hard-earned cash. They are not the only option. Take your money elsewhere.