Danform Shoes Colchester

Very helpful and knowledgeable. Bought a nice pair of shoes. Upon wearing a day had an issue. I brought them back, the Manager took them back, fitted me personally and set me up with a better fit.nLet me know that if there was a comfort issue there are options to adjust that too.nBuy Local!

I used to always buy my shoes here but the very nice gentleman who was so helpful seems to have left and the woman who is still there is not the least interested in customers. She ignored me for several minutes when I first entered the store since she was chatting with a friend and was quite reluctant to show me any other boots beyond 2 pairs- telling me that no other boots were wide enough or had a lower shank. She made no effort to be sure I was happy with my purchase or assist me in trying on. I should have just bought the boots I purchased online instead of trying to support a local business.

Very bad experience! Would not credit the $30 that we had put down on a order we placed because we were to late coming back, come to find out they were calling the wrong number but it was still our fault. Try to shop local and this is what you get. I am out 30 bucks.

I bought from this place for a few years for myself and my kids, and was generally satisfied with their service. Even recommended a few patients come here. Then I purchased shoes that were slightly bad fitting (a half size too small, despite being fitted by one of their employees) and didn't realize it until the next weekend when I wore them outside. When I came to return them (return policy states they can be returned within 10 days), they refused to refund them even for store credit as I had worn them outside one day. Considering I had given them a lot of business over the years, I was pretty disappointed they couldn't let me swap for a half size up. Won't be coming here again, and will advise my friends and family who I advertised the store to to stop coming as well.

The staff are very helpful/knowledgeable and they have a great selection of shoes that are good for your feet. I like to send my patients with foot problems to them for footwear, inserts and compression socks.