Map
Detailed Information
- Place Types Store
- Address 20660 Coastal Hwy #2, Rehoboth Beach, DE 19971, USA
- Coordinate 38.7058296,-75.0883183
- Website http://www.newwavespas.net/
- Rating 3.3
- Compound Code PW46+8M Rehoboth Beach, DE, USA
Photos
Reviews
We have been very pleased with our hot tub and the level of service we have received from this company! The owner helped educate us about hot tubs in general, and helped us choose the best one for our wants and needs. Follow up service is also excellent - nothing has been wrong, we've just had some questions and needed some supplies. I would highly recommend them!
I don't know who the customers are that haven't had a good experience here. I have always found John to be friendly and helpful. I stopped in yesterday with a problem on my spa. John sent somebody to check it out in the afternoon. He was unable to make the repair due to access problems but he did provide a diagnosis so I know how to proceed. As a bonus, the technician helped my daughter remove a stuck oil filter from her car. When I called this morning to make payment arrangements, John said to forget it, there's no charge. Can't get much better than that. Will definitely keep going back to get my filters and chemicals, and if necessary, repairs.
Read this review completely.nnFirst off, what the hell is this guy’s problem? I agree with the other reviewers. This guy is obnoxious. When you ask a question you get the feeling like he’s thinking, “Why the hell did you ask that?” Then he doesn’t listen or doesn’t understand you and gives you wrong information. We were also looking at side-by-side spas that were clearly different and he was saying the features were the same. Even when he showed me the features of a spa his tone was like, “It’s a spa, what do you think it does?”nnThat’s not the worst of it, though. These aren’t even nice spas. He’s talking about “stainless steel” features that are made of plastic, the mobs aren’t easy to turn. The spas don’t have modern cleaning features.nnTo their credit the spas are less expensive, but I have a feeling you get what you pay for.
John Harde was awesome! Great service and happy hot tub owner for 4 years now. I would recommend these guys!
Horrible, I would give no stars if possible. He is very rude and obnoxious. Never shows up and verbally complains and yells . waited 3 months for my spa part at a stated price, he came with triple the amount plus a padded service call amount that was not on the bill of sale. He tried to scam my neighbor regarding a repair as well. Go to the other Spa Dealer!!!
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