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Citizens Bank
Citizens Bank
Reviews
Tiffany Morris (10/27/2020)
The woman at the teller woman was horrible. She had a very poor attitude when I pulled up and I asked if I could cash my bonds. The woman explained that they no longer do that in store. Kinda odd since your website says that you still can . AND then telling me I need to go through the IRS website. It’s actually the national treasury but this employee is obviously okay giving incorrect information to the clients.
Mark Billion (10/04/2019)
Longtime Customer - First time commenter. The branch is great. Citizens, in general, has been very easy to work with, but this is a particularly outstanding branch!
Kristy Jones (01/15/2016)
I Called our Local Banking Branch in Kirkwood Plaza today because we are a business and had an issue with a payment from one of our clients. I called the branch and spoke with Victoria about our issue and not only was she pleasant and extremely helpful: She also offered to drive to our clients house to rectify the issue! I've worked in the financial industry my entire career and I have never witnessed a better example of going above and beyond for a client in all my years!!! Way to go Victoria! I will be sure to mention this to your supervisors!
Skarllet Northman (08/10/2018)
I adore this bank, the employees are the most friendly and give you the facility to know about their services in your languagenMost of the employees speak Spanish and they are a pleasure to deal withnThey do not discriminate and help you a lot
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