Map
Detailed Information
- Place Types Hospital
- Address 2722 Concord Pike, Wilmington, DE 19803, USA
- Coordinate 39.7974778,-75.5479232
- Website https://www.medexpress.com/location/de/wilmington/wcd/?utm_sour
- Rating 2.6
- Compound Code QFW2+XR Wilmington, DE, USA
Photos
Reviews
It took a while to get done, because of the number of patients....but the service was friendly and very thorough.nIt was very organized as well.nTheir service was much appreciated.
Went there for Covid test. No referral needed no appointment. After taking my insurance information I waited 45 minutes in parking lot, no lines and no one waiting. I called to ask status. They told me a two hour wait. Amazing, they should have told me that when I called. The woman who took my call was not all professional well. Their ad for testing should say come prepared to read a book in the parking lot and watch staff walk around. Amazing, for a test that takes one minute.
I arrived at 7:50 a.m. before the place opened with only two other people in the parking lot.. I called the number posted on the door to register. I was placed on hold for fifteen minutes. When I finally spoke to a live person at 8:15, she told me that someone would call me back to complete the registration process. At 9:00a.m., someone called me to tell me that there was a 2.5 hour wait. When I explained that I had already waited an hour and was the third customer to arrive, she told me to have a nice day and hung up. I left immediately and went to AFC in Aston and was seen within 15 minutes. Customer service means everything to me. I would stay away from this place.
They need another doctor or practitioner because only 2 is ridiculous for how busy it gets.
Agree with the previous reviews. The wait is unbelievable. It is almost 8:45 a.m. and no one in the parking lot has had any testing yet. I was here at 7:45 a.m. and still waiting for an hour just to be registered. Will never use this location again.
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