CozyCatFurniture

The cat tree we bought wasn't exactly what we wanted. Customer service was great and gave us a prompt refund.

Extremely well-built cat furniture! The cat tower we purchased came relatively quickly and we were pleased with the solid wood post, except when it came to drilling through it to attach the top bed. That was resolved by making a template to pre-drill holes for both the bed and post. (Carpeting on the top bed makes it difficult to drill through the top.) It took a while, with lots of treats, but now is a comfortable place for our large Tabby (12 lbs) to hang out!

Be warned!! I ordered a cat tree, very expensive!! It was of good quality but very poor design. My cat can get up the tree but not down. The only way for her or any cat to get down is to jump 6ft/72”.nThey have a phone number but they do not use it. Only by email. So they just do not respond!nThey do not give a FULL refund.nDo not order from this store unless you know what you are getting.nVery disappointed!!!!!!