ExpressCare Urgent Care Center Eden Hill

Reserving a spot online was so easy and the same for the check in. The front desk staff were nice but did at times make statements regarding difficult patients coming in. Once in the back I received amazing care. The MA and CRNP was attentive and seemed to truly care. The only negative I have is people who know how to get around the wait. Two individuals came in and both said they had shortness of breath. I know this is considered an emergency. They were taken straight back. Some sort of triage should be done in these situations. Neither of these individuals had problems walking in or talking. Made my wait time way longer than it should have been. I was there for total of 3 hours with 30 minutes being in exam room.

I recently moved, been having trouble finding a OBGYN in the area that are accepting new patients. Stumbled across Urgent Care and I am so glad that I did. Not only do they accept walk in patients but they accept telepatients. I was able to be evaluated over the phone/video and my prescriptions were sent to my pharmacy. This service was completely covered by insurance and very Convenient for me. Had they not offered a telephone/video visit I would have had to bring all four of my children with me.nI am very happy with the service I received from the physician. She was very nice and knowledgeable.

My PA was very friendly and detailed in addressing my sons injury. She even helped him understand what was being done so that he'd calm down and allow treatment. I have to say that was a very pleasing experience for both of us and I will recommend to others as well!

The doctor was very responsive to my needs and the staff that handled me along the way were communicative and respectful of safety guidelines due to COVID-19. Some people did not like being told they had to wait in our cars but I appreciated being able to wait with my wife. My only complaint was how long I waited but it was a rainy day and I arrived at peak hours.

This place is a joke and they are disrespectful I will never go back there again. I dont like to say that I have cancer stage 4 because I dont want no one to feel sorry for me but the way I was treated . I will tell all my friends and family to never go there .