Map
Detailed Information
- Place Types Shoe store
- Address 3108 M St NW, Washington, DC 20007, USA
- Coordinate 38.9050382,-77.0615427
- Website http://www.drmartens.com/
- Rating 4.6
- Compound Code WW4Q+29 Washington, DC, USA
Photos
Reviews
What others said about the horrible customer service is real. They pick and choose the customers whom they want to be nice to. I saw another customer being treated with politeness and patience, but I was shown attitude for even asking for shoes of my size. I will not come to support prejudice.
The customer service here is incredible! I went in to get my first pair of boots and Aimee was so helpful. She went above and beyond to help me figure out what style and fit was the best for me. All the workers were extremely patient and warm and overall I had a great experience!
the customer service here was incredible. I, unfortunately, did not get the name of the person that helped my partner and I but I believe they were a manager and went above and beyond to accommodate us and get the proper sizes! got the sickest pair of white 1460 boots. They’re also doing a great job with Covid precautions. Definitely worth the trip!
Aimeé and Kelly were phenomenal on our visit. I decided to surprise my wife with a trip to Dr. Marten's to buy matching boots for our 3rd anniversary (traditional gift is leather and she likes matching fits). Kelly greeted us at the door and was helpful enough to get us started while juggling multiple customers during a surprisingly busy mid-week rush. After leaving us to browse Aimeé came over to help us and was super cheerful and game for us to try on anything. We probably tried on at least 16 different pairs between us and they were very encouraging for us to find the right pair. Despite having to go up and down those basement stairs to get us different sizes and to accommodate numerous mind changes they stayed super upbeat and jovial. Rachel you did good work with this group, good luck in Portland!
Horrible experience. Shop elsewhere. Extremely rude. All around bad customer service. All but called me a liar. I’m also writing the BBB. And calling corporate office. I’ve never been so insulted. And I never write reviews, But this was beyond.
Similar place
107 4th St SW, Albuquerque, NM 87102, USA
+1 505-243-9127
https://www.instagram.com/microwaveskateshop/
2700 Carlisle Blvd NE, Albuquerque, NM 87110, USA
+1 505-881-8311
http://stores.redwing.com/albuquerque-nm-87110
2828 Carlisle Blvd NE, Albuquerque, NM 87110, USA
+1 505-883-5554
Unknown
3106 Central Ave SE, Albuquerque, NM 87106, USA
+1 505-256-4183
http://www.masksymas.net/
4117 Menaul Blvd NE, Albuquerque, NM 87110, USA
+1 505-888-7006
http://www.happyfeet-usa.net/
103 Amherst Dr SE, Albuquerque, NM 87106, USA
+1 505-308-3556
Unknown
1431 Mercantile Ave NE, Albuquerque, NM 87107, USA
+1 505-344-2069
https://www.cavenders.com/storedetails?StoreID=70&utm_source=Go
885 Sunset Rd SW, Albuquerque, NM 87105, USA
+1 505-545-2043
Unknown
4414 Menaul Blvd NE, Albuquerque, NM 87110, USA
+1 505-884-5967
http://www.workwearboots.com/
4600 Cutler Ave NE, Albuquerque, NM 87110, USA
+1 505-830-3338
https://www.shoedeptencore.com/
927 Sunset Rd SW, Albuquerque, NM 87105, USA
+1 505-244-0382
http://www.zapateriaspedrito.com/
3140 Coors Blvd NW, Albuquerque, NM 87120, USA
+1 505-836-6555
http://www.big5sportinggoods.com/
4900 Cutler Ave NE, Albuquerque, NM 87110, USA
+1 505-219-1704
https://www.511tactical.com/albuquerque-nm-87110
4900 Cutler Ave NE Suite S1A & B, Albuquerque, NM 87110, USA
+1 505-872-2785
https://locations.carters.com/nm/albuquerque/albuquerque-pavili
4900 Cutler Ave NE Ste F2, Albuquerque, NM 87110, USA
+1 505-888-5464
https://www.rackroomshoes.com/store/428?utm_source=google&utm_m
1720 Bridge Blvd SW, Albuquerque, NM 87105, USA
+1 505-842-5905
https://www.tinogonzalez.com/
2935 San Mateo Blvd NE, Albuquerque, NM 87110, USA
+1 505-881-9560
Unknown
2720 San Mateo Blvd NE, Albuquerque, NM 87110, USA
+1 505-884-5026
http://www.big5sportinggoods.com/
841 Miramon Ave SW, Albuquerque, NM 87105, USA
+1 505-268-5751
https://the-blessing-inc-thrift-store.business.site/
5406 Menaul Blvd NE, Albuquerque, NM 87110, USA
+1 505-883-1060
http://suitsunlimited.net/